Auckland Airport is hiring a casual Collection Point Assistant. You’ll earn NZD 25 to 30 per hour, about NZD 26,000 to 31,200 a year for 20 hours a week, based on your skills. The job is about helping passengers grab their bags, answering questions, and keeping the area clean and smooth. You’ll work on-call shifts, including evenings and weekends. No set experience needed, but customer service in a busy spot helps. It’s perfect for friendly people who stay calm, like teamwork, and want to make travel easier for folks landing in New Zealand.
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About Company
Auckland Airport, New Zealand’s main hub, sees over 18.5 million passengers a year through 30 airlines. With 501 to 1,000 staff, they welcome visitors and boost the economy with travel and trade. The team works to make journeys proud and smooth, planning for 40 million passengers by 2044. They have 48,686 online followers and value inclusion. Some operations stay private. Check their LinkedIn for more.
Job Title
Collection Point Assistant
Responsibilities
- Help passengers find and lift their bags.
- Answer questions about the airport.
- Keep collection points clean and tidy.
- Work with airlines and transport teams.
- Report problems to the right people.
- Watch passenger flow to cut wait times.
- Stay calm when it’s super busy.
- Follow airport safety rules.
- Join team talks for better service.
- Handle luggage with care.
- Make the area welcoming.
- Adjust to on-call shifts.
- Solve small issues on the spot.
- Support other airport staff.
- Keep records of any incidents.
Requirements
Education
High school diploma or similar.
Experience
Some customer service, busy place preferred.
Skills
- Friendly and good at talking.
- Calm under pressure.
- Works well with a team.
- Strong for lifting bags.
- Flexible for odd hours.
- Quick problem solver.
Knowledge
- Basic airport operations.
- Passenger service basics.
- Safety in public areas.
- Teamwork with stakeholders.
- New Zealand workplace rules.
- On-call shift flexibility.
Applicant Location
Onsite in Auckland, New Zealand.
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
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Disclaimer
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