New Era Technology in North New Brighton, Christchurch, is looking for a full-time Entry Level Support Engineer. You’ll earn NZD 25 to 30 per hour, about NZD 52,000 to 62,400 a year for 38 hours a week (Monday to Thursday 8 hours, Friday 6 hours). The job is about being the first point of contact for IT problems in schools, helping with tickets, and talking to non-tech people. You need a full or restricted NZ driver’s license and NZ work rights. No experience needed, but customer service in a busy spot helps. It’s great for those who like new tech, stay calm, and want to learn with a team.
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About Company
New Era Technology helps schools and businesses with IT, with over 4,500 staff globally. In Christchurch, they work with education, focusing on new technologies and team growth. They have 79,053 followers online and value people first. Some client details stay private. Check their LinkedIn for more about their work.
Job Title
Entry Level Support Engineer
Responsibilities
- Answer IT questions from teachers and staff.
- Fix simple problems on the spot.
- Use the ticket system to track issues.
- Talk to people who aren’t tech-savvy.
- Work with the team to solve hard problems.
- Keep daily timesheets neat.
- Follow safety and school rules.
- Learn new IT tools fast.
- Keep the office clean and organized.
- Help with basic machine setup.
- Report bigger issues to the boss.
- Stay positive when things go wrong.
- Keep notes on what you fix.
- Work Monday to Friday, early finish Friday.
- Keep customers happy with quick help.
Requirements
Education
High school diploma or similar.
Experience
Some customer service, but none required.
Skills
- Friendly and good at talking.
- Calm when problems pop up.
- Works well with a team.
- Careful with details.
- Flexible for daily tasks.
- Okay driving to sites.
Knowledge
- Basic IT troubleshooting.
- Ticket systems for tracking.
- New Zealand driver’s license.
- School safety rules.
- Keeping records simple.
- Team collaboration.
Applicant Location
Onsite in North New Brighton, Christchurch, New Zealand.
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.