This full-time Hardware Support Technician I role at Astreya is the best entry-level hardware support job in Taipei’s tech ecosystem right now – assist with inventory/asset management, receipt/disposition of pre-market consumer electronics, document defects, perform hardware/software reworks (board/chip swaps, write-protect screw removal, imaging devices, flashing firmware, rewriting hardware IDs), resolve device support tickets, provide technical support during events (travel required), and work with cutting-edge pre-market tech in a fast-paced, global IT solutions environment while earning NT$45,000–NT$65,000/month + overtime, group insurance, annual leave, labor/national health insurance, employee welfare benefits, EAP support, and the opportunity to grow in a company serving world-leading organizations. No prior experience required – high school diploma/GED sufficient, full training provided. Physically active role with occasional travel. Perfect for IT-savvy individuals passionate about new technologies, detail-oriented, team players who thrive in a dynamic setting and want to kickstart a career in hardware support for global consumer electronics.
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About Company
Astreya – leading global IT solutions provider with 33+ years of experience, serving Fortune 500 & innovative organizations across industries. Taipei team focuses on hardware support, asset management & technical services for pre-market consumer electronics, known for world-class talent, innovation & a supportive culture that empowers employees to grow & excel.
Job Title
Hardware Support Technician I – Pre-Market Consumer Electronics
Responsibilities
- Manage inventory & assets (receipt, disposition of hardware)
- Document defects in pre-mass production hardware/software
- Perform hardware reworks (board/chip swaps, screw removal)
- Execute software reworks (imaging, data wipes, hardware ID rewrites)
- Assist with servo flashing, firmware upgrades & unsigned images
- Resolve device support tickets & troubleshoot issues
- Provide technical support during events (travel required)
- Ad-hoc duties as assigned
Requirements
Education
High school diploma/GED or equivalent
Experience
0–2 years related experience/training (entry-level welcome)
Qualifications
- IT-savvy & interested in new technologies
- Good English communication (written/verbal)
- Physically fit for office & occasional travel
Skills
- Knowledge of inventory & IT environments
- Ability to follow technical instructions
- Team player who excels in fast-paced settings
- Strong organization & adaptability
Benefits
- NT$45–65k/month + overtime
- Group insurance & employee welfare program
- Annual leave & EAP support
- Training & career growth opportunities
- Work with cutting-edge consumer electronics
Applicant Location
On-site Taipei City – local Taiwan candidates preferred
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
