This full-time Assistant role at global certification leader TÜV Rheinland Group is the best entry-level IT support job in Taipei right now – provide first-line IT helpdesk (phone/ticket/on-site), troubleshoot hardware/software/network issues, install/configure Windows/MS365 systems, manage assets & new joiner setups, maintain SOPs & knowledge base, and support daily office operations in a prestigious German-headquartered company while earning NT$45,000–NT$65,000/month + performance bonus, comprehensive medical benefits, training, and the prestige of working for a 150-year-old leader in quality, safety & testing services. On-site in Taipei with standard office hours. Perfect for fresh/recent grads in IT-related fields (CS, MIS, Info Security) with strong troubleshooting skills, fluent Mandarin/English, and a service-oriented attitude who want hands-on IT experience, career growth, and to support a global team in Taiwan’s certification industry.
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About Company
TÜV Rheinland Group – German-founded global leader (150+ years) in independent testing, inspection, certification & training with 20,000+ employees worldwide. Taiwan office in Taipei supports quality & safety services across industries with a focus on innovation, compliance & employee development.
Job Title
IT Support Assistant – Helpdesk & Systems Administration
Responsibilities
- First-line IT support (phone, ticket, on-site) for colleagues
- Troubleshoot hardware, software, network & office equipment issues
- Install/configure Windows 11, MS365, Outlook & peripherals
- Handle new joiner IT setup & asset management
- Update SOPs & knowledge base for common issues
- Basic network checks (IP, Wi-Fi, VPN)
- Support office equipment (printers, projectors, video conferencing)
Requirements
Education
Diploma/Bachelor in IT-related field (CS, MIS, Info Security preferred) – fresh grads welcome
Experience
School part-time/IT support/internship a plus
Qualifications
- Fluent Mandarin & English (spoken/written)
- Proficient in Windows 11 & MS365
Skills
- Strong troubleshooting & problem-solving
- Good communication & service attitude
- Detail-oriented & organised
- Team player with patience
Benefits
- NT$45–65k/month + performance bonus
- Comprehensive medical benefits
- Training & career development
- Global company prestige
- Stable role in certification leader
Applicant Location
On-site Taipei City
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
