A stunning art deco landmark on Miami Beach is looking for enthusiastic and hard working servers to join their destination dining team. This role is perfect for someone who thrives in a high volume, fast paced environment and genuinely enjoys making guests feel welcome. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. If you have a passion for hospitality, a friendly and professional demeanor, and the ability to multitask, this full time position offers exceptional benefits including free room nights, health insurance, a 401k match, and tuition reimbursement. The primary keyword server appears naturally here because that is exactly who we need.
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About the Resort
Andaz Miami Beach is a luxury lifestyle hotel located in the heart of Mid Beach, housed in an architectural landmark. The property boasts 287 guestrooms including 64 breathtaking suites and the only ocean view arrival experience in Miami Beach. Guests enjoy a destination dining experience by José Andrés, two pools, a full service spa, and a beach club. The hotel spans 25,000 square feet of innovative indoor and outdoor event space, becoming a landing spot for guests and locals seeking celebratory gatherings. At Hyatt, they believe guests select them because of caring and attentive associates focused on providing excellent service and meaningful experiences.
Key Responsibilities
- Uphold company policies and procedures including adhering to work schedules, dress code, and attendance guidelines.
- Adhere to all company safety and sanitation policies and procedures at all times.
- Perform opening side work and set up your station before each shift.
- Attend and participate in any training sessions and department meetings as scheduled.
- Provide professional and exceptional food and beverage service to every guest.
- Make recommendations based on guests’ preferences and dietary restrictions with confidence.
- Serve food and beverages promptly and efficiently, ensuring accuracy, good presentation, and proper timing so the entire table is served within a reasonable timeframe.
- Check on guests during their meals to ensure satisfaction and address any requests or concerns immediately.
- Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service throughout the shift.
What You Need to Qualify
You must be able to lift a minimum of 20 pounds. Flexibility to work evenings, weekends, and holidays is required as this is the hospitality industry. Previous experience in a restaurant or customer service role is preferred but not mandatory. Excellent communication and interpersonal skills are essential. You need a positive attitude and genuine enjoyment of the hospitality industry. Ability to work in a fast paced environment while maintaining composure is critical. Strong multitasking and time management abilities will help you succeed. Attention to detail ensures accurate order taking and payment processing. Knowledge of food and beverage menus including dietary restrictions and allergies is a plus. Basic math skills for handling payments and calculating tips are needed. Physical stamina to stand, walk, and carry trays for extended periods is required. Experience with Micros is beneficial but not required.
Pay Rate and Benefits
The hourly rate for servers at Andaz Miami Beach ranges from 11 to 14 US dollars per hour plus tips, which aligns with current market rates for luxury hotel servers in Miami Beach. With tips, most servers earn between 22 and 35 dollars per hour depending on season and guest volume. As an Andaz Miami Beach colleague, you will enjoy free room nights and discounted family and friends room rates. Medical, dental, and vision insurance are available with only a 30 day waiting period. A 401k plan with company match is provided. Free parking and generous paid time off are included. Paid family bonding time and adoption assistance are available. Tuition reimbursement helps you grow your career. An employee stock purchase plan lets you invest in the company. Discounts at various retailers including Apple, AT&T, Verizon, and Headspace are also part of the package.
How to Apply
If you are ready to join a team that is making travel more human and sustainable, apply now through the Hyatt careers website. Submit your resume and a brief cover letter highlighting your serving experience and availability for evenings, weekends, and holidays. Shortlisted candidates will be contacted for an interview. This is a career for people who care. Your next chapter may be one application away. Take the step today.
