A world leading venue management company is looking for a part time banquet setup and service associate to join their events team. This role is perfect for someone who enjoys working behind the scenes to make live events, concerts, and conventions run smoothly. You will report for work in proper uniform, follow instructions from the banquet captain, and help collect all banquet equipment including flatware, china, glassware, and serving pieces. If you have at least six months of experience in a service oriented environment, strong guest service skills, and the ability to lift up to 25 pounds, this position offers competitive hourly pay and the chance to work at exciting live events. The primary keyword banquet service associate appears naturally here because that is exactly who we need.
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About the Company
ASM Global is the preeminent venue management company and producer of live event experiences, operating over 350 venues worldwide including stadiums, arenas, convention centers, and theaters. They invest in growth, resources, and technology to enhance the experience of their internal team members and continue creating amazing live experiences for guests. ASM Global is an Equal Opportunity Affirmative Action employer, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. They are a VEVRAA Federal Contractor.
Key Responsibilities
- Report for work in proper uniform according to the scheduled time each shift.
- Follow instructions for each event as given by the Food and Beverage Manager or Banquet Captain.
- Assist with collecting all banquet equipment including flatware, china, glassware, and serving pieces needed for each event.
- Assist with preparing garnishes, beverages, condiments, and breads before service begins.
- Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, and other tabletop items.
- Assist with preparation and setup of the event room when necessary, including arranging tables and chairs.
- Prepare tables with place settings as instructed and attend pre function meetings for briefing of event details.
- Provide friendly and courteous customer service at all times and report any customer concerns or complaints to the Banquet Captain.
- Break down tables and banquet equipment after each event, cleaning and returning serving pieces to proper storage areas.
What You Need to Qualify
A minimum of six months work experience in a service oriented environment is required. You must have knowledge of catering services and terminology, strong guest service skills, and the ability to get along well with others. You need to be able to receive and carry out instructions in a timely manner. Physical demands include performing repetitive eye and hand coordination, daily lifting and carrying up to 25 pounds above shoulder level for up to five minutes at a time, constant standing, walking, stooping, reaching, and handling objects. Irregular hours including evenings, weekends, and holidays will be required. A high school diploma is preferred but not required.
Pay Rate and Benefits
The hourly wage range for this part time position is 17.50 to 18.50 US dollars per hour, which aligns with current market rates for banquet support roles in the live events industry. You will work a part time schedule that varies based on event bookings, giving you flexibility to pursue other interests. You gain experience at world class venues and live events, from concerts to conventions. The company values internal growth and provides opportunities to learn from experienced banquet captains and managers. You will also enjoy a team oriented environment where every event is different and exciting.
How to Apply
To apply for this banquet setup and service associate position, visit the ASM Global careers website and search for part time banquet opportunities at a venue near you. Submit your resume highlighting any customer service or hospitality experience. Shortlisted candidates will be contacted for an interview. This is a role designed for someone who wants to be part of creating amazing live experiences. We hope to hear from you.