The Queensland Government in Brisbane is hiring a full-time CAD Support Specialist for the Ambulance Service’s Triple Zero system. You’ll earn AUD 80,000 to 100,000 a year, based on your skills. The job is about keeping the computer-aided dispatch system running smoothly for emergency calls. You’ll need IT experience, good English, and a knack for solving tech problems. It includes 24/7 on-call shifts. This job is great for people who stay calm under pressure, like helping others, and want to support lifesaving work in a big team.
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About Company
The Queensland Government runs services across the state, with over 10,000 workers in 90+ departments. In Brisbane’s Kedron office, the Ambulance Service (QAS) team keeps emergency systems like Triple Zero running. They focus on safety and community help, with 151,237 online followers. Some tech details are private. Visit their LinkedIn or www.qld.gov.au for more.
Job Title
CAD Support Specialist
Responsibilities
- Fix issues with the Triple Zero dispatch system.
- Keep the CAD system running all the time.
- Answer tech questions from the ambulance team.
- Join 24/7 on-call shifts, including weekends.
- Do overtime or shift work when needed.
- Check system performance daily.
- Work with the ICT team on fixes.
- Talk clearly with coworkers and bosses.
- Help improve the dispatch system.
- Follow safety and tech rules.
- Keep records of system problems.
- Test updates to avoid errors.
- Support emergency staff with tech needs.
- Stay calm during busy times.
- Make sure systems help save lives.
Requirements
Education
Diploma or degree in IT or related field.
Experience
Some IT or tech support work.
Skills
- Good at fixing tech problems.
- Clear English for talking and writing.
- Works well with a big team.
- Calm when things get stressful.
- Okay with on-call and overtime.
- Organized with tech tasks.
Knowledge
- Computer-aided dispatch systems.
- IT support for emergency services.
- System testing and updates.
- Queensland workplace safety rules.
- Talking with emergency teams.
- Keeping tech systems running.
Applicant Location
Onsite in Kedron, Brisbane, Queensland, Australia.
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
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