Weil Foot & Ankle Institute seeks a full-time Patient Services Representative for its clinics in Keelung City, Taiwan. The role pays USD 18 to 19 per hour, equivalent to roughly NT$570 to NT$600, based on skills and experience. Duties include greeting patients, managing check-ins, scheduling appointments, and handling insurance and billing tasks. The work schedule covers Monday, Tuesday, Thursday, and Friday from 8 AM to 5 PM, alternating between Heber City and Park City clinics, with Wednesday off. A high school diploma and strong communication skills are required, with 2 years in healthcare preferred but training offered. This position suits patient-focused individuals comfortable in a fast-paced medical setting with a knack for organization.
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About Company
Weil Foot & Ankle Institute, a premier lower-extremity medical practice, supports podiatrists, orthopedic surgeons, and physical therapists across its network. With 501 to 1,000 employees, it operates clinics in Keelung City, Taiwan, focusing on exceptional patient care and business growth. The institute emphasizes professional support to let doctors focus on treatment while fostering a caring environment for staff and patients. Some operational specifics remain confidential for efficiency. Visit their site for more on their mission in specialized care.
Job Title
Patient Services Representative
Responsibilities
- Greet patients warmly and manage check-in process.
- Schedule appointments and follow up on bookings.
- Collect insurance details, co-pays, and balances.
- Address patient concerns with care and clarity.
- Verify billing info for accurate records.
- Coordinate with staff on appointment flow.
- Handle phone and email inquiries promptly.
- Maintain tidy reception and waiting areas.
- Update patient records in digital systems.
- Assist with check-out and payment tasks.
- Follow clinic protocols for hygiene and safety.
- Report system issues or low supplies.
- Support team with basic admin tasks.
- Train on clinic software as needed.
- Ensure smooth handoffs between shifts.
Requirements
Education
High school diploma or GED.
Experience
2 years in healthcare preferred; training provided.
Skills
- Clear verbal and written communication.
- Strong customer service and patience.
- Organized in fast-paced settings.
- Basic computer and office equipment use.
- Works independently and with teams.
- Adapts quickly to clinic needs.
Knowledge
- Healthcare front desk basics.
- Insurance and billing processes.
- Appointment scheduling systems.
- Patient privacy regulations.
- Keelung area logistics.
- Clinic hygiene standards.
Applicant Location
Onsite in Keelung City, Taiwan.
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
