This Service Support Technician job at MKS Inc. is a full-time on-site role for detail-oriented techs who provide hands-on support for semiconductor equipment customers. You’ll diagnose hardware, software, and system issues using procedures, recommend cost-effective fixes to cut downtime, and prepare failure trend reports. It’s 40 hours a week in Hsinchu Science Park. Pay is NT$50,000 to NT$60,000 a month, about NT$600,000 to NT$720,000 a year, plus benefits like health insurance and training. You need an associate degree or equivalent and 1–2 years related experience. It’s a semi-routine gig for proactive problem-solvers who like Hsinchu’s tech ecosystem and a global leader in vacuum/gas solutions since 1961.
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About Company
MKS Inc. is a semiconductor tech powerhouse with 10,001+ staff, supplying instruments and subsystems for chip fabs in 100+ countries since 1961. The Hsinchu office supports APAC clients with field service for process control gear. They emphasize innovation and safety. Check mks.com for more. Some client data stays private for IP.
Job Title
Service Support Technician
Responsibilities
- Support customers on equipment ops/maintenance.
- Diagnose mechanical/hardware/software failures.
- Work 40 hours a week on-site.
- Recommend efficient repairs.
- Prepare failure trend reports.
- Follow established procedures.
- Handle semi-routine tasks.
- Communicate technical issues.
- Minimize downtime.
- Document solutions.
Requirements
Education
Associate degree or equivalent.
Experience
1–2 years technical support.
Qualifications
- Can work in Taiwan.
Skills
- Troubleshoot systems.
- Communicate clear.
- Work independent.
- Stay accurate.
- Adapt to deviations.
Knowledge
- Hardware diagnosis.
- Software basics.
- Report preparation.
- Company policies.
- Customer contact.
Applicant Location
On-site in Hsinchu City, Taiwan. Local hires preferred.
Application Procedure
To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.
Note
If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.
Disclaimer
We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.
