Receptionist/English Japanese at Hotel Monterey Okinawa Spa & Resort Japan

Hotel Monterey seeks five full-time Receptionists for its Okinawa Spa & Resort in Onna Village, near Naha Airport. The role pays ¥231,000 to ¥337,000 monthly (¥2.77M to ¥4.04M annually), with raises, two annual bonuses, and full social insurance. You’ll handle check-ins, guest services in fluent Japanese (N2+) and basic English (Chinese a plus), reservations, and luggage, working 8-hour shifts (8 AM-11 PM). Need 1+ years in hospitality, aged 20s-40s, and valid visas like Long-term Resident or Engineer/Humanities. Benefits include dormitory, meals, and 115 days off yearly. Ideal for cheerful foreigners eager to shine in a tropical resort with ocean views and training.

About Company

Hotel Monterey Group, with 21 hotels across Japan, operates the Okinawa Spa & Resort, a European-style retreat in Onna Village by Tiger Beach, featuring infinity pools and spas. Employing hundreds, it emphasizes top-tier service and staff growth. A new hotel, La Soeur Naha, opens April 2026. Some operational details stay private. Visit https://www.hotelmonterey.co.jp for its hospitality vision.

Job Title

Receptionist (Front Desk Staff)

Responsibilities

• Manage guest check-ins and check-outs.
• Provide service in Japanese/English (Chinese plus).
• Handle phone/email inquiries promptly.
• Enter reservations and manage data.
• Store and deliver guest luggage.
• Participate in etiquette training.
• Address guest needs with care.
• Coordinate smooth shift handovers.
• Keep front desk neat and organized.
• Support La Soeur Naha opening (2026).
• Ensure high guest satisfaction.
• Follow safety and service rules.
• Use booking systems accurately.
• Assist with pool/spa guest queries.
• Work flexible 8-hour shifts.

Requirements

Education

High school diploma.

Experience

1+ years in hotel/customer service.

Skills

• Fluent Japanese (N2+), basic English.
• Cheerful, courteous, and professional.
• Strong communication and teamwork.
• Organized for busy desk tasks.
• Flexible for varied shift hours.
• Committed to long-term work.

Knowledge

• Hotel front desk operations.
• Guest service etiquette.
• Reservation system basics.
• Okinawa hospitality standards.
• Visa regulations for foreigners.
• Basic computer data entry.

Applicant Location

Onsite in Onna Village, Okinawa.

Application Procedure

To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.

Disclaimer

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